CQS Practice Standard · Section 1.2

CQS (CPMS) Business Continuity Plan

The recent update to the Core Practice Management Standards (CPMS) requires CQS firms to have a policy in place in relation to business continuity (s1.2).

Policy documents can be time-consuming and difficult to prepare.

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Aligned to CQS CPMS Section 1.2 Last updated 2026-05-11 Maintained by Lexsure

What the policy covers

37 sections in the current version.

Document Properties
Change Control
Associated Policies
1 Purpose and objectives
2 The need for a Business Continuity Plan
3 Definitions
4 Responsibilities
4 1 Business Continuity Manager (BCM)
4 2 Business Continuity Team (BCT)
5 Premises disruptions
6 Business interruption risks and risk reduction
7 Invoking the Business Continuity Plan
8 Discharging the Business Continuity Plan
8 1 Health, safety and protection of staff
8 2 Communication with staff
8 3 Reorganisation and relocation of staff
8 4 Handling external enquiries
8 5 Staff remuneration, recompense and reward
9 Management and strategy
9 1 Structure and meeting management
9 2 Impact assessment and operational direction
10 Finance and working capital
10 1 Insurance claim management
10 2 Maintenance of financial control
11 Premises and equipment damage assessment
11 1 Reorganisation and relocation requirements
11 2 Equipment restoration
11 4 Securing the original premises
11 5 Files Returning to Reinstated Premises
12 IT and communications
13 Suppliers
14 Clients
15 Emergency response checklist
16 Actions and Expenses Log
17 Key suppliers
18 Key clients
19 Emergency services
20 Evacuation plan
21 Communications
22 Testing Appendix 1: Emergency Response Checklist · Appendix 2: Actions and Expenses Log · Appendix 3: Key Supplier Contact Details

The Business Continuity Plan includes reference to:

Business interruption risks and risk reduction
Discharging the Business Continuity Plan
Management and strategy
Premises and equipment damage assessment

...as well as other formalities and general obligations as required under 1.2 of the CPMS.

Latest updates

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11 May 2026

Latest Policy Paragraphs, May 2026 1 paragraph

Client Notification on Structural Change

Ensure operational continuity and client protection by formalising immediate written notification protocols during practice transitions. Maintaining a central register of all active redemptions and registrations prevents critical post-completion tasks from being overlooked during firm mergers or closures.

£75.00 + VAT

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Related CQS policies

Exclusions to note

Sample template bundles do not include a template to show the structure of the residential conveyancing department at a firm. The data protection policy template covers the requirements of CQS, however it is the responsibility of the firm to ensure it is compliant with the requirements of the General Data Protection Regulation.